05 / SUPPORT
Start with the workflow; report issues with enough detail to reproduce them.
Use the manual when you need the working order, a control explanation, or a complete procedure. If the application behaves unexpectedly, send the version, system, document, and steps required to reproduce the result rather than only the final screenshot.
A useful report gives support a path to the same result.
Include the VirdraLeaf build, Windows version, GPU, working and export resolution, exact reproduction steps, the smallest .ffdoc or .ffplant that shows the issue, and the relevant log lines. Remove unrelated content before attaching a production file.
05 / SUPPORT
Start with the workflow; report issues with enough detail to reproduce them.
Use the manual when you need the working order, a control explanation, or a complete procedure. If the application behaves unexpectedly, send the version, system, document, and steps required to reproduce the result rather than only the final screenshot.
A useful report gives support a path to the same result.
Include the VirdraLeaf build, Windows version, GPU, working and export resolution, exact reproduction steps, the smallest .ffdoc or .ffplant that shows the issue, and the relevant log lines. Remove unrelated content before attaching a production file.
05 / SUPPORT
Start with the workflow; report issues with enough detail to reproduce them.
Use the manual when you need the working order, a control explanation, or a complete procedure. If the application behaves unexpectedly, send the version, system, document, and steps required to reproduce the result rather than only the final screenshot.
A useful report gives support a path to the same result.
Include the VirdraLeaf build, Windows version, GPU, working and export resolution, exact reproduction steps, the smallest .ffdoc or .ffplant that shows the issue, and the relevant log lines. Remove unrelated content before attaching a production file.
Use the manual as the complete operating reference.
Use the manual as the complete operating reference.
It covers Create, Assemble, and Capture: document setup, layers, masks, venation, materials, direct paint, seasonal states, 3D form, plant graphs, capture views, maps, atlases, and geometry export.
It covers Create, Assemble, and Capture: document setup, layers, masks, venation, materials, direct paint, seasonal states, 3D form, plant graphs, capture views, maps, atlases, and geometry export.
Read the user manual
Download
Report a reproducible product issue
Report a reproducible product issue
Include:
VirdraLeaf version
Windows version
GPU model
Preview or export resolution
Reproduction steps
The smallest relevant
.ffdocor.ffplantprojectRelevant log lines
Include:
VirdraLeaf version
Windows version
GPU model
Preview or export resolution
Reproduction steps
The smallest relevant
.ffdocor.ffplantprojectRelevant log lines
Email product support
Licensing and procurement
Licensing and procurement
Contact sales for commercial scope, additional named seats, Enterprise deployment, invoices, procurement documents, or terms that need to be confirmed before purchase.
Contact sales for commercial scope, additional named seats, Enterprise deployment, invoices, procurement documents, or terms that need to be confirmed before purchase.
Ask about licensing
DOCUMENTATION
Use the manual for depth and the workflow guides for orientation.
Use the manual for depth and the workflow guides for orientation.
The manual explains controls, procedures, and examples. The shorter guides are useful when you need the order of decisions or a focused route to a particular output.
The manual explains controls, procedures, and examples. The shorter guides are useful when you need the order of decisions or a focused route to a particular output.
WORKFLOW
Follow one document from organ family to export.
Follow one document from organ family to export.
Set the silhouette and major anatomy, build the material around them, add only the variation the asset needs, inspect the channels, then choose a map, atlas, or geometry package.
Set the silhouette and major anatomy, build the material around them, add only the variation the asset needs, inspect the channels, then choose a map, atlas, or geometry package.
Open workflow
GUIDES
Use focused guides when the destination is already known.
Use focused guides when the destination is already known.
The shorter material covers document setup, channel inspection, reference-led construction, controlled variation, seasonal output, and export decisions without repeating the complete parameter reference.
The shorter material covers document setup, channel inspection, reference-led construction, controlled variation, seasonal output, and export decisions without repeating the complete parameter reference.
Open guides
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World and foliage authoring for Windows.
World and foliage authoring for Windows.
by VirdraStudio
by VirdraStudio
Newsletter
Newsletter
Virdra Studio product news, release notes, new tools, and occasional updates.
Virdra Studio product news, release notes, new tools, and occasional updates.
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